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Frequently Asked Questions

Quick answers to common questions

How do I get started with VoxiGen?

Click Open the editor on the homepage — it runs in your browser with no download and no account required to look around. Use Tutorials and the For creators / For data pages for guided workflows.

What file formats can I export to?

VXB (native scene, optional password), VOX (.vox), and on Pro: GLB, glTF, OBJ, and STL for Blender, game engines, and 3D printing. Free includes full .vox import/export.

Is VoxiGen free to use?

Yes. Free includes worlds up to 512³, the full editor, smooth rendering, .vox in/out, and full-resolution CT/NRRD import with threshold and clip planes. Pro ($12/mo) adds 1024³ editing, mesh export, cloud library, and private share links. Free and Pro are solo (1 seat). AI uses prepaid credits you own forever (separate from Pro).

Can I use VoxiGen offline?

VoxiGen loads in the browser and needs internet for the initial load. Basic editing may work with limited connectivity afterward; cloud save, AI generation, and sync need a connection.

How do I report a bug or suggest a feature?

Join our Discord community, or use the contact forms on /contact or /support. Include steps to reproduce and your browser/OS if reporting a bug.

What browsers are supported?

Use a recent Chrome, Firefox, Safari, or Edge for best performance. The editor is GPU-heavy — a modern desktop or laptop browser works best for 512³–1024³ canvases.

How does AI generation work?

AI Generations runs text-to-image, text-to-3D, and image-to-3D with style, guidance, seed, and polycount controls, then you import results into the scene. Agent Builder is a separate panel that places editable voxels live from a prompt. Both use prepaid credit packs (not included in Pro).

Can I collaborate with my team?

Free and Pro are solo (1 seat); a Business plan for teams is planned. Pro includes a private cloud library and view-only share links. Real-time co-editing on the same scene in the browser is not generally available yet — use Discord and share links for collaboration today.

Still need help?

Send us a message through the VoxiGen contact form — we reply on weekdays, usually within 24 hours

Ready to start creating?

Join thousands of creators using VoxiGen to bring their voxel ideas to life